Yes - all of our jewellery come with a standard 90 day Warranty. This is to cover against manufacturing defects or faults (so does not cover for neglect or standard wear and tear). You can read more HERE
We do offer a 7 day "change of mind" policy - again, relevant detail HERE
and any cost to return goods must be covered by the purchaser.
To assist with this question we've actually compiled a brief guide HERE
This sometimes happens unfortunately - if it's outside of our Warranty period then we can certainly look at repairing or restringing your item. A cost applies for this service ,and we are happy to quote once we know what's damaged.
You bet! We host a range of DIY classes on creating your own jewellery and macrame pieces.
Workshops for aduts and kids alike.
Our place or yours (*local to the Sunshine Coast) - if you'd like to discuss getting a group together and organise a workshop please get in touch.
Fun filled and educational - they make a great afternoon with friends, we've even hosted some wine-friendly events!
Yes. If you are local to the Burnett Heads, Bargara, Bundaberg Region in QLD you are more than welcome to organise collection of your purchase. Full details are provided upon Checkout. We are local to the Burnett Heads area.
Yes we do. If you've seen something you like (online or in person) then please get in touch to discuss whether this is a design we can replicate. Photos are best, along with any specific gemstones or adornments you are after. And also preferred sizing.
We will be able to provide a quote for your acceptance.